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Security and data handling

What we store, how it’s separated, and when it’s deleted.

Customer isolation

Each customer's synced catalog data is stored and queried in isolation. Network data is never shared between customers. [Isolation mechanism: TBD]

Credentials

Network credentials are never stored in our application database. [Secrets store and encryption details: TBD]

Retention and purge

Retention follows each network's terms. Data is purged when you leave a program, disconnect a network or close your account.

Retention by network

NetworkRetention windowPurge triggers
AwinTBDProgram left · connection removed
CJTBDProgram left · connection removed
ImpactTBDProgram left · connection removed
RakutenTBDProgram left · connection removed

We don’t currently hold third-party security certifications. Report a vulnerability tosecurity@[domain TBD].